Scope of This Policy
Information Collection and Use
WoundForums.com is the sole owner of the information collected on this Web Site. Please be aware that WoundForums.com may collect information you voluntarily share with us, such as your name, billing and shipping address, telephone, facsimile, email address, financial information, including credit card information, as well as other information such as Internet Protocol ("IP") address used to connect your computer to the internet; "cookies"; username; password; browser type; Uniform Resource Locator (URL), click stream to, through, and from our Web Site, as well as date and time. We also use software tools to measure and collect session information, including response time, errors, and network information.
We also receive information from other sources including tracking and delivery date information from carriers; search term and search result information including paid listings such as Overture pay-for-performance and Google sponsored listings; and credit history information from credit bureaus which we use to prevent and detect fraud and offer certain credit terms to some customers.
On the Web Site, as an option, we provide online forms for users to register to receive product information, techniques, promotions, or other publications via email and/or direct mail. Out of consideration to you, our valued customers, this information is not sent out in an unsolicited manner, and is only sent to users that have expressed an interest in receiving the information. For your convenience, all email newsletters and sign-up forms include information on how to unsubscribe from email distribution lists.
All personal information submitted to us via information request forms is used only to send users the promotional material and is only accessible by WoundForums.com employees and contractors involved in the fulfillment of the information.
Unless you otherwise consent, we will only use your personal information to fulfill orders, reply to your emails, handle your complaints, process billing and business requests, for WoundForums.com marketing programs, in program record-keeping, and to conduct research on industry marketplace practices. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us. Information submitted also may be correlated with other data from outside services (credit bureaus, etc) for account management and/or marketing purposes.
WoundForums.com may use "cookies" to track the use of our website and to facilitate and enhance your experience on the Web Site. A cookie is a piece of data stored on the user's hard drive containing information about the user. WoundForums.com does not use any cookies linked to any personally identifiable information such as names or email address. Cookies are only used to provide easier site navigation and access to forms. For instance, by setting a cookie on the Web Site, the user would not have to log in a password more than once, thereby saving time while on our website. You may still use the Web Site if your browser is set to reject cookies.
WoundForums.com is not in the business of renting or selling your information to others. We may share information, however, with agents that perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and email, processing credit card payments, checking credit history, providing marketing assistance, providing search results and links, and providing customer service. In other words, only those things that benefit or serve, you.
Transfers of Information Ownership
As we continue to develop our business, we might buy or sell business units or subsidiaries. In such transactions, customer information generally is one of the transferred business assets. In the event that this division of WoundForums.com is acquired, customer information will be one of the transferred assets.
At WoundForums.com, we do everything to protect the personal information that you share with us. While we cannot guarantee that loss, misuse and alteration to data will occur, WoundForums.com uses industry standards to protect the security of your information during transmission, such as Secure Sockets Layer software (SSL), which encrypts your information, to help safeguard against such occurrences. Access to your information is limited to authorized employees who are trained in the proper handling of customer information. Authorized third party agents may also need access to you personal information, i.e. a shipping company to deliver your package. We provide third party agents only with the minimum of information needed to complete the requested service or transaction.
Web Site links
We provide links to third party sites. Please be aware that WoundForums.com is not responsible for the privacy practices of such other sites. As such, we encourage you to review the privacy notices posted on these (and all) third party sites. This privacy statement applies solely to information collected by this Web Site.
Accessing and updating information
Account or personal information can be changed or updated by speaking with a customer care representative. Login information such as usernames and passwords can be retrieved electronically to the email address on file by using the password retrieval functionality. Please be sure to notify us of changes to your account and personal information.
Notice of Change
From time to time, our Privacy Notice is subject to change. We encourage you to check our website frequently to see the most recent changes to our Policy. We will, however, notify you of any material changes that make our Policy less protective of personal information collected in the past by sending a notice to your primary e-mail address on file with this Web Site or by placing a prominent notice on our Web Site.